Terms & Condition

Restriction
  • Welcome to www.devatripaints.com (" Devatri Paints " or "Website" or “Online Platform”)

    Please read the following terms and conditions (“terms of use”, “terms”, “terms of service”) carefully before using this website. These terms and conditions govern your access to and use of the website (platform) in any way along with the privacy policy, shipping policy and cancellation, refund and return policy (together "policies") as modified and amended periodically. The website is available for your use only on the condition that you agree to the terms and conditions set forth below. If you do not agree to all of the terms and conditions, do not access or use the website. By accessing or using the website, you signify your agreement to be bound by these terms of service. If these terms of service are considered an offer, acceptance is expressly limited to these terms of service. By mere accessing or using the platform, you are acknowledging, without limitation or qualification, to be bound by these terms of use and the polices, whether you have read the same or not.

    This website is owned and operated by “Devatri Paints Pvt. Ltd.” and the website is operated in the name and style of devatripaints.com. Throughout the website, the terms “Devatri Paints, “we”, “us” and “our” refer to devatripaints.com. devatripaints.com offers this website, including all information, tools and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. DEVATRI PAINTS is an online ecommerce platform facilitating the customer access to the goods and services of own brand and products, and consequently Devatri Paints intends to provide you with general information about Devatri Paints products. The information is not intended to constitute personal medical suggestion or be used for any medical diagnosis or responsibility for the accuracy, completeness, appropriateness or usefulness of the information. For any specific medical conditions or issues, you are advised to seek opinion from a certified medical practitioner. In the event you rely on the information provided by Devatri Paints, you do so at your own risk. Under no circumstances will Devatri Paints be liable for the information or the consequences or relying upon on such information. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

    By accessing/ visiting our website from a computer, tablet or mobile phone device or any other means, and/ or purchasing something from us, you engage in the act of availing our “Service” and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all the users of the website, including and without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. The Platform is only to be used for your personal non-commercial use and information.

    Any new features or tools which are added to the current website shall also be subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your sole responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes and Devatri Paints shall in no case be responsible for any loss caused to you by the change of any terms of which you were not aware. If you do not agree to any of the terms enumerated in the Terms of Use or the Policies, please do not use the Platform.

    SECTION 1 - ONLINE STORE TERMS

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or as per the law to which you are subject to and that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this website. You may not use our products for any illegal, commercial or any other unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

    SECTION 2 - GENERAL CONDITIONS

    We reserve the right to refuse service to anyone and/or terminate his/ her account without prior notice if these Terms of Use are violated or if we decide, in our sole discretion, that it would be in our best interests to do so. You understand that your content (not including credit card information), may be transferred unencrypted and involve

    • (a) Transmissions over various networks; and
    • (b) Changes to conform and adapt to technical requirements of connecting networks or devices.

    Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


    You hereby agree to these Terms and Conditions and that it constitute the complete and exclusive agreement between us concerning your use of the Site, and supersede and govern all prior proposals, agreements, or other communications. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, affiliation, joint venture or other form of joint enterprise between us. If anytime, we modify/change/delete the Terms & Conditions and you continued to use of the Site thereafter constitutes your agreement to all such changed Terms and Conditions.

    SECTION 3 - USER ACCOUNT, PASSWORD AND SECURITY

    If you are using the website, you shall be solely responsible for maintaining the confidentiality of your online Account which shall mean and include your User Name and Password. It is recommended to set a strong password as per the prescribed guidelines when you are creating the account and hence you shall be responsible for all activities that occur under your User Name and Password. You agree that if you provide any information that is not true, inaccurate, not current or incomplete, We shall have the right to indefinitely suspend or terminate or block access of website or your membership on the Platform.

    On signing up on the website, you agree to :

    • Immediately notify us of any unauthorized use / breach of your password or account; and
    • Ensure that you exit from your account at the end of each session, and in no case shall DEVATRI Paints be responsible for any loss of data in case you fail to comply with these recommendations.

    If you know or have reasons to believe that the security of your account has been breached, you should notify us immediately at devatriPaints@gmail.com . If we have found a breach or suspected breach of the security of your account, we may require you to change your password, temporarily or permanently block or suspend your account without any liability to us.

    SECTION 4 - USER CONTENT

    Any information, photograph, chat, text, software, data, music, sound, graphics, messages, videos or other materials transmitted, uploaded, posted, emailed or otherwise made available to us shall constitute the User Content.

    You may not post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information, without obtaining the prior written consent of the owner of such rights.

    DEVATRI Paints may review, edit, reject, refuse to post and delete any content that in its sole judgment violates these terms of use or which might be offensive, illegal, or that might violate the rights, harm or threaten the safety of other person.

    Devatri Paints shall in no way be held responsible for examining or evaluating User Content, nor does it assume any responsibility or liability for the User Content. We do not endorse or control the User Content transmitted or posted on the Site by you and therefore, accuracy, integrity or quality of User Content is not guaranteed by Devatri Paints. You hereby waive all rights to any claims against Devatri Paints for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.

    You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

    • Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others;
    • Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;
    • Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
    • Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
    • Conduct or forward surveys, contests, pyramid schemes or chain letters;
    • Download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner;
    • Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
    • Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
    • Violate any applicable laws or regulations for the time being in force in or outside India; and
    • Violate any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere herein.
    • Exploit any of the services. We reserve the right to deprive individual customers of our Cash on Delivery payment option. Moreover, we might refuse any of our services, terminate accounts, and/or cancel orders at our discretion, including but not limited to, if we believe that customer conduct violates applicable law or is harmful to our interests.

    You shall not make any derogatory, defamatory, abusive, inappropriate, profane or indecent statement/s and/or comment/s about DEVATRI Paints, its franchisor, associates and partners on any property owned by DEVATRI Paints.


    If you request to delete your User Content on our Site, please contact us by email at devatriPaints@gmail.com and request you to include the following personal information in your deletion request: first name, last name, user name/screen name (if applicable), email address associated with our Site and/or mobile applications, your reason for deleting the posting, and date(s) of posting(s) you wish to delete (if you have it). We may not be able to process your deletion request if you are unable to provide such information to us. Please allow up to 20 business days to process your deletion request

    SECTION 5 - PERSONAL INFORMATION

    Your submission of personal information through the store is governed by our Privacy Policy. Please visit our Privacy Policy for detailed information.

    SECTION 6 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

    We attempt to be as accurate as possible and in way warrant or be responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information and reference only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.

    This website may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our website.

    SECTION 7 - CHANGES TO TERMS OF SERVICE

    You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

    Further to add, any promotional offer, discount voucher, campaign, gift offer etc will have its own terms & conditions that will be flashing below the banner running for such offers or in the specific mailer subscribed by your end, Devatri Paints reserves the right at its sole discretion to amend these terms & conditions at any given time.

    SECTION 8- PRODUCTS OR SERVICES

    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. In case the product purchased goes out of stock whether the product is prepaid or not, the customer shall be intimated on their registered e-mail or Mobile Number about the same, and then the customer shall have an option either to proceed as per the information supplied in the communication made or proceed for return, refund or cancellation of the same as per the Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee the extent upto which your device’s display of any color/ design will be accurate. Any recommendation made to you in the website is merely for your information and for your convenience and does not amount to endorsement of the product or service in any manner. In case of any product(s) being claimed as defective or damaged during transit, DEVATRI Paints shall have the sole discretion in determining whether the product claimed to be defective is actually a defective product or not, only after this determination by DEVATRI Paints the customer shall be entitled to any refund, as detailed in the Return/ Refund Policy. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-to-case basis. We reserve the right to limit the quantities of any products or services that we offer. DEVATRI Paints is specifically designed and operated as an online shopping platform for customers and any kind of Bulk Order is permissible by DEVATRI Paints and will be approved by proper scrutiny of the request via email or call and can further be modified / altered / cancelled / refunded at sole discretion. All descriptions of products or product pricing are subject to change at anytime without any prior notice, at our sole discretion. We reserve the right to discontinue any product/ service at any time. Any offer for any product or service made on this website is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. Further, In case any products or services purchased /availed causes side effects or doesn’t suit you, please note that we are in no way responsible for any manufactural side-effects or service provider and manufacturer or service provider of the product or service shall be solely responsible for such side effects and consumer complaints. You should carefully read the individual terms and conditions in relation to the products and beauty services and consult a specialist before the use of the same. The products and services available on the Platform, and the samples, if any, that Platform may provide you, are for your personal and/or professional use only. The products or services, or samples thereof, which you may receive from us, shall not be sold or resold for any/commercial reasons. Any recommendation made to you in the Site during the course of your use of the Site is purely for informational purposes and for your convenience and does not amount to endorsement of the product or services by DEVATRI Paints or any of its associates in any manner.

    SECTION 9 - MODIFICATIONS TO THE SERVICE AND PRICES

    We strives to provide correct product and pricing information, however errors may occur due to technical glitch/fault.

    Prices for our products/ services are subject to change without any prior notice.

    We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. We cannot confirm the price of the products/ services until you make the order. The prices are subject to change and we expressly reserve the right to change the price without any notice. If, in case any product/ service is wrongly priced, DEVATRI Paints reserves the right to cancel the order and consequently inform you about the cancellation.


    If, Devatri Paints is unable to deliver the product to you on time or at all, you will be notified by an e-mail and your order will be automatically cancelled due to unavailability of the product or at your instructions due to failure to deliver the product on the expected time of delivery by our delivery partners. Devatri Paints shall not be liable to pay for any damages in such an event owing to cancellation of the order or delay in delivery.

    SECTION 10 - CANCELLATIONS, REFUNDS AND RETURNS

    Please refer to our Cancellation, Refunds and Returns Policy provided on our Site.

    SECTION 11 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Canclellation & Return Policy.

    SECTION 12 - PAYMENT MODE

    Payments for the products available on the Site may be made in the following ways:

    • Payments can be made by Credit Cards, Debit Cards, Net Banking, Wallets, e-Gift cards, and reward points with some instant payment options to ensure faster processing of your order.
    • Cash On Delivery option is not available for now due to COVID-19 precautions.
    SECTION 13 - SHIPPING AND DELIVERY

    Please refer to our Shipping and Delivery Policy provided on our Site. Visit the Policy periodically for any new updations.

    SECTION 14 - OPTIONAL TOOLS

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools on an ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the website is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

    SECTION 15 - THIRD-PARTY LINKS

    Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, terms of services , privacy policy or services of third-parties.


    We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third party products should be directed to the third-party.

    SECTION 16 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

    SECTION 17 - ERRORS, INACCURACIES AND OMISSIONS

    Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

    SECTION 18 - PROHIBITED USES

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the website or its content:

    • for any unlawful purpose;
    • to solicit others to perform or participate in any unlawful acts;
    • to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances;
    • to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
    • to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
    • to submit false or misleading information;
    • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet;
    • to collect or track the personal information of others;
    • to spam, phish, pharm, pretext, spider, crawl, or scrape;
    • for any obscene or immoral purpose; or
    • to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
    SECTION 19 - INTELLECTUAL PROPERTY RIGHTS/ LICENCE AND OWNERSHIP

    The entire content “DevatriPaints.com”, “Devatri Paints”, “Devatri Paints Pvt. Ltd.”, “Devatri Paints Products” included in this site, including but not limited to the name, logo, product and service names, design marks, slogans, text, graphics or code is copyrighted and protected under Indian copyright laws, and consequently the same is the property of Devatri Paints Pvt. Ltd. (DevatriPaints.com) and its Affiliates. The materials and elements on this website are also protected by trade name, trade secret, unfair competition, and other laws prevalent in India and shall not be copied, reproduced, duplicated, republished, downloaded, posted, transmitted, distributed or modified in whole or in part or in any other form whatsoever, except for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying, reproducing, duplicating, republishing, posting, transmitting, distributing or modifying. Unless DEVATRI Paints explicitly provides to the contrary, all Contents are copyrighted, trademarked, trade dressed and/or other intellectual property owned, controlled or licensed by DEVATRI Paints, any of its affiliates or by third parties who have licensed their materials to DEVATRI Paints and are protected by Indian copyright laws and international treaties. DEVATRI Paints hereby grants you a limited, personal, non-transferable, non-sublicensable, revocable licence to access and use only the Web Site, Content and Services only in the manner prescribed. The Contents and software on this Site are to be used only as an ecommerce shopping resource. DEVATRI Paints does not for any other use except for this limited license, convey any interest to any user of the website. Except to the extent required by law or as expressly provided herein, none of the Content and/or Information may be reverse-engineered, modified, amended, reproduced, republished, translated into any language or computer language, re-transmitted in any form or by any means, resold or redistributed without the prior written consent of DEVATRI Paints. You may not make, sell, offer for sale, modify, amend, reproduce, display, publicly perform, import, distribute, retransmit or otherwise use the Content in any way unless expressly permitted to do so by DEVATRI Paints.

    Trademarks: All brand, product and service names used in this site are the trademarks, trade names or service marks are controlled or licensed by DEVATRI Paints, any of its affiliates or by third parties who have licensed their materials to DEVATRI Paints and are protected by Indian copyright laws and international treaties, unless otherwise stated. You may not market or distribute products or offer services under or by reference to or otherwise use or reproduce any such trademarks, trade names or service marks without the prior written permission of DEVATRI Paints or the owner of such trademarks, trade names or service marks.